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Privacy policy


  1. Gathering information

Whenever you sign up on their website, connect to your account, make a purchase, enter a contest or disconnect from your account, Portes et Fenêtres Magistral gathers information, including your name, email address, phone and/or credit card number.

Furthermore, the Portes et Fenêtres Magistral website automatically saves information from your computer and browser, including your IP address, software, hardware and the pages you visit.

2. Use of data

All the information Portes et Fenêtres Magistral gathers from you may be used to:

  • Customize your experience and meet your individual needs
  • Provide personalized advertising content
  • Improve the Portes et Fenêtres Magistral website
  • Improve customer service and support of your needs
  • Contact you via email
  • Manage a contest, promotion, survey or study

3. E-commerce confidentiality

Portes et Fenêtres Magistral is the sole owner of all information it gathers on the website. Your personal information will not be sold, exchanged, transferred or provided to another company for any reason whatsoever, without your consent, beyond what is required to fulfill a request and/or complete a transaction, for example to ship an order.

4. Disclosure to third parties

Portes et Fenêtres Magistral shall not sell, exchange or transfer your personally identifiable information to third parties. These exclude trusted third parties that help us operate the website or conduct business, provided that said third parties consent to keep personally identifiable information confidential.

Portes et Fenêtres Magistral deems necessary to share information in order to investigate, prevent or take measures in regard to illegal activities, presumed fraud, situations involving any potential threat to a person’s physical integrity, violations of our terms of use or when legally compelled to do so.

Conversely, non-confidential information may be provided to third parties for marketing or advertising purposes, and for other purposes to the extent permitted by applicable laws in Canada.

5. Protection of information

Portes et Fenêtres Magistral implements a variety of security measures meant to preserve the privacy of your personal information. We use state-of-the-art encryption technology to protect sensitive information transmitted online. We further protect your information offline as well. Only employees of Portes et Fenêtres Magistral who are tasked with performing a specific job (i.e., billing or customer service) are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

 Does Portes et Fenêtres Magistral use cookies?

Yes. Cookies improve access to the website and identify regular visitors. Furthermore, cookies improve user experience by tracking and targeting user interests. This use of cookies is, however, in no way related to personally identifiable information on the website.

Users may visit the Youronlinechoices website, which is provided by digital advertising professionals within the European Digital Advertising Alliance (EDAA) and managed by the Interactive Advertising Bureau. Said website sets forth a cookies management platform shared by hundreds of professionals that allows users to accept or refuse their cookies in their entirety or on a case-by-case basis. Youronlinechoices is accessible here.

  • Manage Google Analytics cookies:

To block viewing behaviour cookies from your browser, simply download and install the opt-out plug-in accessible here.

  • Where can I find additional information about cookies?

Visit the aboutcookies.org website.

6. Unsubscribe

Portes et Fenêtres Magistral uses the email address you provided to send you information and updates regarding your order(s), occasional news regarding the company, information on related products, etc. If, at any given time you wish to unsubscribe and no longer receive any emails from Portes et Fenêtres Magistral, detailed unsubscribe instructions are included at the bottom of each email.

7. Consent

By using Portes et Fenêtres Magistral’s website, you thereby consent to this Privacy Policy.

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