FAQs
Do you have questions about replacing your doors and windows? You’re not alone. Whether you’re just starting your research or ready to begin your project, this FAQ answers the most common questions from homeowners.
Here you’ll find answers about products, installation, pricing, lead times, maintenance, warranties, and service areas.

Frequently Asked Questions
How much does it cost to replace doors and windows?
There is no single price.
The cost depends, among other things, on:
- the dimensions;
- the number of openings;
- the maerials;
- the glazing;
- the options selected;
- the complexity of the installation.
A customized quote is still the best way to get an accurate price.
What information do I need to provide to get a quote?
The following information is helpful:
- number of doors and windows;
- approximate dimensions;
- photos;
- type of products you are looking for;
- address;
- desired timeline.
This information helps us provide a more accurate estimate.
Are there any grants available?
Yes, depending on the government programs currently in effect.
Some financial assistance programs are designed to improve the energy efficiency of homes.
Eligibility criteria change regularly. It is recommended that you check which programs are available before beginning the work.
Why choose a manufacturer over a mere reseller?
A manufacturer that designs, sells, and installs its own products has greater control over:
- manufacturing;
- quality;
- timelines;
- after-sales service.
This also allows for better support throughout the project.
Does Fenêtres Magistral manufacture its own products?
Yes.
Since 1997, Fenêtres Magistral has been manufacturing custom doors and windows, as well as selling and installing them.
This integrated approach allows for better control over product quality and the entire process, from design through installation.
Which industries do you serve?
Fenêtres Magistral serves the Greater Montreal area, including:
- Montreal;
- Laval;
- Longueuil;
- Brossard;
- Blainville;
- Repentigny;
- Pointe-Claire;
- La Prairie;
and several municipalities on the North Shore and South Shore.
Can I visit a showroom?
Yes.
Several showrooms allow you to explore different models of doors and windows, compare materials, and get advice from a specialist tailored to your project.
Features
What is the difference between a casement window, a awning window, and a sliding window?
Each model has its own advantages.
-
- Casement window: opens outward to the side, excellent weather sealing.
- Awning window: opens from the bottom, ideal for ventilation even when it’s lightly raining.
- Sliding window: opens horizontally, perfect when outdoor space is limited.
See also:
Double-pane or triple-pane windows: Which should you choose?
Double-pane windows are suitable for most homes.
Triple-pane windows can offer:
- better thermal insulation;
- better sound insulation;
- greater comfort near large windows.
The choice depends, in particular, on:
- your budget;
- your region;
- the orientation of your home;
- your energy-efficiency goals.
What is a double-pane window?
A double-pane window is a sealed unit consisting of two or three panes of glass separated by an air space or insulating gas.
It helps to:
- minimize heat loss;
- reduce condensation;
- improve indoor comfort.
Which front door offers the best insulation?
A high-performance door combines:
- an insulated panel;
- high-quality weatherstripping;
- a weather-tight threshold;
- high-performance glazing, if included;
- professional installation.
The quality of the installation is just as important as the quality of the door itself.
Do new windows reduce energy bills?
Yes.
High-performance windows reduce heat loss in the winter and limit heat gain in the summer.
This can improve:
- comfort;
- energy efficiency;
- heating and cooling costs.
Why is certification important for doors and windows?
Certifications verify that products meet recognized criteria regarding:
- airtightness;
- wind resistance;
- energy efficiency;
- manufacturing quality.
They also make it easier to compare different products.
Are doors and windows designed for Quebec’s climate?
Yes.
Products intended for the Quebec market must be adapted to significant temperature fluctuations, snow, wind, and freeze-thaw cycles.
Choosing products designed for these conditions helps ensure their long-term performance.
Specs
Are the doors and windows custom-made?
Yes.
In most residential projects, the products are manufactured to the exact dimensions of the openings.
Custom manufacturing provides:
- a better fit;
- better weather sealing;
- a more refined finish;
- better energy efficiency.
Installation
Is installation just as important as product quality?
Yes.
Even an excellent door or window will perform poorly if it is installed incorrectly.
A professional installation ensures:
- a good seal;
- optimal insulation;
- proper operation;
- a longer service life.
How long does installation take?
The duration depends, among other things, on:
- the number of products;
- their size;
- the condition of the existing openings.
For many homes, the work is completed in one or two days.
Can windows be replaced during the winter?
Yes.
Modern installation techniques make it possible to carry out the work year-round.
Installers generally replace one window at a time to minimize heat loss.
Do I have to replace all my windows at the same time?
No.
Many homeowners carry out their renovation projects in several phases.
Windows:
- the oldest ones;
- the ones most exposed to the elements;
- the least energy-efficient ones
can be replaced first.
Products
Warranty and maintenance
How do I know if my windows need to be replaced?
There are several signs that may indicate it’s time to replace your windows:
- drafts;
- condensation between the panes;
- difficulty opening or closing the windows;
- frost on the inside;
- water leakage;
- higher heating costs;
- deterioration of the frames
Even if a window still seems to work, a loss of airtightness or defective glazing can significantly reduce its energy efficiency.
Check out: Guide: When Should You Replace Your Windows? (Guide will be released soon)
What is the average lifespan of a window?
Lifespan varies depending on:
- the material;
- the quality of construction;
- the installation;
- maintenance;
- exposure to sunlight and the elements.
A window made from high-quality materials and installed correctly can provide several decades of service.
What is the lifespan of a front door?
A well-designed and well-maintained front door can last for many years.
Its longevity depends mainly on:
- the material;
- exposure to the elements;
- maintenance;
- the quality of the installation.
Can just the insulated glass unit be replaced?
Yes.
If the frame is still in good condition and only the sealed unit is defective, it is sometimes possible to replace just the insulated glass unit.
An inspection will determine whether this solution is appropriate.
Is it better to repair or replace?
It all depends on the condition of the window.
A repair may be appropriate when it involves:
- an adjustment;
- a weatherstrip;
- hardware;
- or a thermal insert.
If the frame is damaged or the window is no longer performing well, replacement is often more cost-effective in the long run.
Why is there condensation on my windows?
There are two possible scenarios.
Condensation on the interior surface is usually caused by high humidity or insufficient ventilation.
Condensation between the panes often indicates that the seal has failed.
Why is my door letting in drafts?
There are several possible causes:
- worn weatherstripping;
- poor fit;
- sagging hinges;
- damaged threshold;
- structural movement.
An inspection can identify the exact cause.
